McGill Arts Frosh Committee is committed to making sure Frosh is a welcoming, inclusive, and accessible environment for all our staff and participants. Our goal is for participants to make meaningful and long-lasting connections throughout Frosh, while also introducing incoming students to McGill and Montreal. Due to Covid-19 among us, Frosh 2020 will be a virtual event, and the absence of in-person interactions, we want to make sure that all participants have access to resources they may use during Frosh and throughout their time at McGill.
Should you have any concerns, suggestions or accessibility needs regarding Frosh 2020, please feel free to contact us at firstname.lastname@example.org.
After registering for Frosh, you will receive additional information on how to access and identify these resources.
Coordinators are students at McGill who have spent the summer planning and organizing Frosh. Besides ensuring that Frosh runs smoothly, they are also there to help address any concerns you may have or redirect you to resources as needed.
Access allies are leaders and o-staff who have gone through additional training in handling accessibility concerns. They receive training on topics such as accessibility, ableism, mental health, gender and sexuality, race and ethnicity, microaggressions, sexual violence and intersectionality.
Chill Rooms are links to chat zones run by Red Frog volunteers, where you can go and take a break from any night events. Red Frog volunteers are really great people who are there to chat with you while you’re there. Links for these rooms will be distributed to you closer to Frosh,or ask your leaders for these links.
This is a new resource that is being added this year. As Arts Frosh 2020 will be fully online, a technical support email will be set up for you to access should you have trouble logging on to the Frosh links. More information to access this support will be announced closer to Frosh.
Contact Information: email@example.com
The Office of the Dean of Students
Exact Address: Brown Student Services Building, Rm 2100, 3600 McTavish Street, Montreal, Quebec H3A 0G3
Opening Hours: Monday to Friday, 9:00 AM to 5:00 PM
Contact Information: firstname.lastname@example.org and 514-398-4990
The office of the Dean of Students is there to provide students with academic and personal support. They can refer you to different resources and help solve problems big or small. Should you find yourself facing a difficult issue and need further support for the school, feel free to contact this office. For more information, check out their website.
COVID update: The Office of the Dean of Students location will be physically closed until September 1st, 2020, which staff working remotely. For any inquiries contact email@example.com.
OASIS / Academic Advising
Exact Address: Dawson Hall, room 110, 853 Sherbrooke St, Montreal, Quebec H3A 0G5
Opening hours: Monday to Friday, at 10:00amEST to 4:00pmEST.
Contact information: firstname.lastname@example.org and 514-398-1029
OASIS is the Arts-specific academic advising office. Their website has all the information students need regarding freshman program requirements, BA requirements, and degree planning. Students can meet with an advisor by booking an appointment. For more information, visit their website.
COVID update: the OASIS building is closed and phone numbers are currently not available to access. All advising appointments will be done through zoom and appointment will be booked through the email provided above.
Student Wellness Hub
Exact Address: Brown Student Services Building, 3rd floor, 3600 McTavish Street West – Suite 3400, Montreal, Quebec H3A 0G3
Contact Information: email@example.com
The Student Wellness Hub provides access to health services, counselling services, and wellness services online and in-person, provided through the McGill University for Students. Access to care, support and further resources. For more information about accessing, check out their website.
More Info: https://www.mcgill.ca/wellness-hub/
COVID update: Through their website, you can access a variety of virtual support services. Currently seen on their homepage.
Locations: TBD for the 2020 year.
Opening Hours: 6:00pmEST – 6:00amEST.
Contact: call McGill emergency dispatch at 514-398-3000
The McGill Student Emergency Response Team (MSERT) is a student-run volunteer service that provides free first aid services to McGill students. They provide on-campus emergency support through trained student volunteers. They are often present at McGill events to provide support at the venues and are available on campus in student resident building (excluding Solin Hall). For more information about MSERT, visit their website.
COVID update: Currently closed until further notice.
Office for Students with Disabilities (OSD)
Exact Address: 1010 Sherbrooke Street West, Suite 410, Montreal, Quebec, H3A 2R7
Opening Hours: Monday-Friday, 9:00am – 5:00pm
Contact information: 514-398-6009 and firstname.lastname@example.org
OSD provides academic support for differently-abled students at McGill University. This includes students who have documented disabilities, mental health issues, chronic health conditions, or other impairments which may be temporary, permanent, or episodic. By booking an appointment with a McGill Services Advisor, you can discuss your barriers and solutions that can be made to support you. For more information on booking appointments, visit their website.
COVID update: All services offered virtually.
International Students Services
Exact Address: Brown Building, 3600 McTavish Street, Suite 5100 (East Wing), Montreal, Quebec H3A 0G3
Contact information: 514-398-4349 or email@example.com
ISS is a resource for any international or exchange students. It offers a support network, and provides academic and non-academic support. They offer help with immigration services, health insurance help, a buddy program (where you get matched with an older international student), as well as webinars/workshops, cultural and social events. For more information about their services, visit their website.
COVID updates: For support and updates for international students, visit this link.
Exact Address: 680 Sherbrooke Street W, room 150, Montreal, Quebec. H3A 0B8.
Contact information: (514) 398-8500 and firstname.lastname@example.org
SACOMSS is a student-run organization committed to supporting survivors of sexual assault. They offer Drop-in and Line (DIAL – non-judgemental and confidential sexual assault helpline and drop-in service), Support groups, advocacy, and outreach. If you have experienced sexual violence of any sort, you can contact SACOMSS for support. For more information, visit their website.
COVID update: please visit their website to see what virtual services are available.
Exact address: 550 Sherbrooke O. Suite 585 (West Tower elevators 1-11), Montreal, Quebec H3A 1E3
Contact information: 514-398-3954 and email@example.com
O-SVRSE is the McGill run organization. It provides confidential, non-judgemental, non-directional support. It provides support for members of the McGill community who have been impacted by sexual harassment or assault, gender-based violence, cyberviolence, etc. which has happened both on and off-campus. Services are offered in both English and French. For more information, visit their website.
COVID update: please visit their website to see what virtual services are available.
Peer Support Center
Exact Address: 3471 Peel St Montreal (2nd floor of SSMU building), QC H3A 0E7
Contact information: firstname.lastname@example.org and 514-398-3782
The Peer Support Center is a student-run confidential and non-judgmental service. They have drop-in sessions where students can come and talk confidentially with other well-trained volunteers. The volunteers or supporters are there to talk with you and help you go through whatever is happening. To make an appointment you can either call or make an appointment here. For more information about their services, check out their website.
COVID update: Will be open and offering services online as of July 6th.
McGill Students Nightline & Chatline
McGill Students’ Nightline is a confidential, anonymous, and non-judgmental listening service run by McGill students, operating from 6:00pmEST – 3:00amEST, 7 days a week during the Academic year. It is a student-run organization that can provide active listening services. You can call or chat in and talk about anything and the students are there to listen. This is a really good service for students to call and talk about anything while remaining confidential. For more information about their services, visit their website.
Telephone Access: 514-398-6242
Chatline Access: https://nightline.ssmu.ca/chatline
COVID update: TBD, check their website for the most up-to-date information.
Opening Hours: Thursday, Friday and Saturday nights from 11:00pmEST to 3:00amEST.
Drive Safe is a student-run volunteer organization, which is a late-night on-call option to safely take you home from being out around the city. Call 514-398-8040 and they will try to dispatch a van to your location, if possible, and drive you home! Check out their website, for more information.
COVID update: TBD, check their Facebook page for the most up-to-date information.
Opening hours: Sunday – Thursday: 9 pm to 12 am; Friday – Saturday: 9 pm to 3 am
Walksafe is a student-run volunteer organization, where volunteers will walk with you from point A to B. Call 514-398-2498 and 2 volunteers will be dispatched to your location. Walk Safe is a first-come-first-serve basis and cannot be booked in advance. Visit their website for more information.
COVID update: Walksafe will continue to operate as before with new social distancing measures. Volunteers dispatched to your location will be wearing masks and sanitizing their hands regularly, they ask that the same measures are followed by their clients.
McGill Office of Religious and Spiritual Life
Exact address: 3495 University Street, 2nd Floor, Montreal, QC H3A 2A8
Opening hours: Monday-Friday from 10:00amEST to 4:00pmEST.
Contact information: email@example.com and 514-398-4104
The McGill Office of Religious and Spiritual Life (MORSL) welcomes students from all faith, religious denominations and those with no religious affiliation. They host events, workshops, a lounge and meditation space. They have a multipurpose space where people can come to learn, be inspired, relax, meditate and recharge. For more information about the services they offer, visit their website.
COVID update: On-campus location is currently unavailable. They will begin hosting online programming and services. Check out their website for more information.
McGill Legal Information Clinic
Exact Address: 680 Sherbrooke St O, Suite 150, Montreal, QuebecH3A 0B8
Opening hours: Monday, Wednesday, Friday: 9:30 AM – 5:00 PM | Tuesday, Thursday: 11:30 AM – 7:00 PM
The Legal Information Clinic at McGill (LICM) is where students can go and seek legal information for free. This is a non-profit, (law) student-run, and bilingual service. They provide legal information, referral and community services. For more information about their services, visit their website.
COVID update: Can get access through an online intake form.
Union for Gender Empowerment
Exact Address: 680 Sherbrooke Street West, Room 110, Montreal, Quebec H3A 0B8
The Union for Gender Empowerment provides services for anyone who identifies with their anti-oppressive, feminist, trans-positive principles, regardless of gender identity. They act as the center of gender advocacy and take on initiatives to challenge gender binary enforcements.
They sell alternative menstrual and safe sex products, referrals for health and legal issues, feminist, queer-positive and trans-positive resources, a library lending service for contents regarding gender and issues intersecting with gender, a drop-in center and lounge, and has workshops and action groups. For more information about their services, visit their website or check out their Facebook page.
COVID update: For the most up-to-date information, visit their Facebook page.
First People’s House
Exact address: 3505 Peel Street, Montreal, Quebec H3A 1W7
Contact information: 514-398-3217
The First People’s House at McGill provides a center of community for Indigenous students pursuing their post-secondary education at McGill. They provide cultural support, academic support, and campus support for students through programming and activities. Welcome are all Indigenous students including Métis, the Inuit, & First Nations (both “status” & “non-status”), Maori and Aborigines. For more information, visit their website.
COVID update: visit their website for the most up-to-date information.
McGill Domestic Violence Clinic
Exact Address: Wilson Hall, 3506 University Street, Montreal, Quebec H3A 2A7
Contact information: 514-398-2686
The McGill Domestic Violence Clinic trains graduate students from the who have studied Social work, Counselling, and psychology, to provide services and counselling on all issues relating to violence in intimate relations. Visit their website for more information.
COVID update: visit their website for the more up-to-date information.
Black Student’s Network
Exact Address: 3600 rue McTavish, Room 415 Montreal, Quebec H3A 0G3
Contact information: firstname.lastname@example.org
The Black Student’s Network (BSN) is a service provided through SSMU which hosts social and political events run by and for Black students. Additionally, they hold discussions and provide mentoring and resources. For updates on what events they will be holding, visit their Facebook page. For additional information, visit their website for more information.
COVID update: visit their Facebook page for the most up-to-date information.
Exact Address: 3471 rue Peel, room 303, Montreal, QC, H3A 1W7
Opening hours: Monday – Friday from 10am to 4pm.
Contact information: email@example.com
Queer McGill is a student service run through SSMU and is a social, political and informational resource service run by Queer students for Queer students. They offer access to an anglo-Queer library, safer-sex supplies, gender-affirming products, and an office to hang out in. They also host a number of events each month, as well as weekly board-games nights and run workshops on Queer-related issues. For more information, visit their website and Facebook page.
COVID update: visit their Facebook page for the most up-to-date information.
Religion and Cultural Clubs at McGill
A number of different cultural clubs are registered with SSMU. To learn more about each individual club please refer to the SSMU catalogue. Refer students to this website for the clubs’ directory: https://ssmu.ca/clubs/religion-culture-clubs/.
Red Frogs has an incredible group of volunteers that you will encounter throughout your time at McGill. At events, they are usually running chill zones, equipped with water and granola bars. They recognize the dominant drinking culture among young people and act as support during events. While promoting alcohol-free activities, they also encourage positive peer pressure at events and safe partying practices. For more information about them, visit their website.
COVID update: For Frosh 2020 they will be located at chill rooms and be hosting alternative events during Frosh.
The Montreal Sexual Assault Center
Contact information: Access through by calling the provincial phoneline: In Quebec Call 1 888 933-9007; In Montreal, call 514 933-9007, or visit here.
The Montreal Sexual Assault Center operates 24/7 for people who have experienced sexual assault, sexual abuse or incest. They offer medical and legal aide (must be 18+), clinical follow-ups (must be 18+) and bilingual listening, support and referrals through a phone line. Their services are offered in both French and English. For more information about their services, visit their website.
COVID update: The phone lines are remaining open during COVID but wait times may be longer than usual.
GRIP’s mission is to reduce the harm associated with drug use and aim to prevent problematic use. They are a non-judgemental service that takes a harm reduction approach by providing education on substance use. They focus on education so that individuals who chose to use substances can be safe and they are encouraged to ask for help when they need it. Their services are offered in both French and English. Feel free to contact them if you have any questions regarding substance use, and they can help provide you with the information you need. For more information about their services, visit their website.
COVID update: Visit their website or contact them with the contact information provided above.
Tripsit.me is a website run by GRIP which is an organization that educates young people about the consumption of drugs and alcohol. Taking a harm reduction approach, this site lets people see the effects of mixing drugs and alcohol and prescription medication. They also provide information about what to do when having a bad trip, panic attacks, overdose and more. Visit their website for more information.
Opening hours: 24/7 service.
Contact information: 514 935-1101
Tel-Aide is a telephone listening service that is bilingual, free, anonymous and confidential. Services accessible to anyone suffering from loneliness, stress, emotional distress, sadness, anger, or just simply to talk to someone without judgement. This is a volunteer-based organization. For more information about their services, visit their website.
Exact Address: 1575 Atataken (formerly Amherst), Montreal, QC H2L 3L4.
Opening hours: Public hours is Thursday from 1-6pm.
Contact information: 514-989-0001 and firstname.lastname@example.org (general inquiry)
Project 10 promotes the personal, social, sexual, and mental well being of the LGBTQIA2+ community. They aim at using a harm reduction approach in their services to empower youth. They offer online “hangout” spaces, active listening sessions for individuals and groups, accompaniment services, and find health professionals that are willing to work with Tans people. They also offer an anonymous and confidential helpline for questions and support. To access information about booking active listening services, accompaniment or more information about Trans health you can email: email@example.com or message Julien on Facebook.
To access the phone line call: 514-989-4585, from Tuesday 12-6pm, and Thursday between 1 and 6 pm.
For more information about the services they offer, visit their website.
COVID update: regular opening hours are cancelled, groups will be meeting online (please contact to be sent a link); email firstname.lastname@example.org to book appointments online and see what they can do for you during these circumstances.
TRACOM Crisis Center
Contact information: 514-483-303 or click here.
Tracom is a non-profit organization, based in Montreal, made up of qualified crisis intervention workers available 24/7 to take a call. It is free and confidential. They offer crisis support for someone in distress, anxiety, feelings of confusion and suicidal ideas. Services are offered in French and English. For more information about their services, visit their website.
Kids Help Phone
Canada’s national 24/7 support service, operating in both French and English, offering professional counselling, information and referrals, which is volunteer-led, for young people.
Services: By visiting the website there are lots of nation-wide and regional resources to explore. For more information about their services, visit their website.
Connect the service to talk to a professional counsellor through…
COVID update: Kids Help Phone also offers a “Live Chat” option, however, this is temporarily closed due to Covid-19. Their phone and text services are still open.
Keep.meSafe is a mental health counselling service that specializes in student mental health support and gives access to in-person counselling appointments, 24/7 counselling through phone and chat lines, and mental health care in over 60 languages. Counselling is provided with fully licenced physicians. For more information visit this link on the SSMU website.
- Download the MySPP app, available to all mobile devices through the app store.
- Set up a profile on the “Profile” tab. Required to access the Keep.meSafe services.
- Starts accessing the services.
- Start a phone call or chat conversation through their respective buttons on the top right-hand corner, or access the “contact” tab at the bottom.
- If you are outside of Canada, to avoid international phone charges, you can start a chat message, indicate that you are international and request a call-back from the next available counsellor.
Available through the MySPP app, or you can call
1.844.451.9700 (Within Canada and the U.S.A)
1.416.380.6578 (For students abroad).
Opening hours: hours of operation depends on the time zone you’re in, visit the FAQ page on their website to see when you are guaranteed to get a hold of an operator.
Contact information: US: 877-330-6366 or Canada: 877-330-6366
Trans Lifeline is an organization run by Trans people, which connects Trans people to a community, offer support and resources. This is the only service where all operators are trans-identifying people. They run a hotline that Trans people can call to get support. For more information about this service, visit their website.
COVID Update: Continuing to operate the hotline.
Crisis Service Canada
- Phone: 1-833-456-4566 (available 24/7)
- Text: 45645 (betweek 4:00pmEST and 12:00amEST)
Crisis Service Canada is that national line to contact when dealing with existing distress, crisis and suicide prevention. Their goal is to provide support for anyone who is affected by suicide in a caring and non-intrusive way. Through calling, texting or using their chatline, you can get support for am CSC member. This service is available in both French and English. For more information, visit their website.
COVID update: Their chatline is currently unavailable.
BetterHelp is a resource that offers access to licensed, trained and experienced professionals such as psychologists, social workers, marriage and family therapists, and professional counsellors. Their mission is to make professional counselling accessible, and affordable. It is one of the world’s largest online counselling site and offers a variety of different services. For more information, please visit their website.