McGill Arts Frosh Committee is committed to making sure Frosh is a welcoming, inclusive, and accessible environment for all our staff and participants. Our goal is for participants to make meaningful and long-lasting connections throughout Frosh, while also introducing incoming students to McGill and Montreal. Here you will find a list of local resources in Montreal to help you throughout Frosh and at your time in McGill. We have a designated Inclusivity Coordinator who is dedicated to ensuring that all accessibility needs are met during Frosh.
Should you have any concerns, suggestions or needs regarding accessibility at Frosh 2023, please feel free to contact us at email@example.com.
After registering for Frosh, you will receive additional information on how to access and identify these resources.
The Office of the Dean of Students
Exact Address: Brown Student Services Building, Rm 2100, 3600 McTavish Street, Montreal, Quebec H3A 0G3
Opening Hours: Monday to Friday, 9:00 AM to 5:00 PM
Contact Information: firstname.lastname@example.org and 514-398-4990
The office of the Dean of Students is there to provide students with academic and personal support. They can refer you to different resources and help solve problems big or small. Should you find yourself facing a difficult issue and need further support for the school, feel free to contact this office. For more information, check out their website.
OASIS / Academic Advising
Exact Address: Dawson Hall, room 110, 853 Sherbrooke St, Montreal, Quebec H3A 0G5
Contact information: https://www.mcgill.ca/oasis/contact
OASIS is the Arts-specific academic advising office. Their website has all the information students need regarding freshman program requirements, BA requirements, and degree planning. Students can meet with an advisor by booking an appointment. For more information, visit their website.
Student Wellness Hub
Exact Address: Brown Student Services Building, 3rd floor, 3600 McTavish Street West – Suite 3400, Montreal, Quebec H3A 0G3
Contact Information: email@example.com
The Student Wellness Hub provides access to health services, counselling services, and wellness services online and in-person, provided through the McGill University for Students. Access to care, support and further resources. For more information about accessing, check out their website.
More Info: https://www.mcgill.ca/wellness-hub/
Locations: TBD for the 2021 year.
Opening Hours: 6:00pmEST – 6:00amEST.
Contact: call McGill emergency dispatch at 514-398-3000
The McGill Student Emergency Response Team (MSERT) is a student-run volunteer service that provides free first aid services to McGill students. They provide on-campus emergency support through trained student volunteers. They are often present at McGill events to provide support at the venues and are available on campus in student resident building (excluding Solin Hall). For more information about MSERT, visit their website.
Office for Students with Disabilities (OSD)
Exact Address: 1010 Sherbrooke Street West, Suite 410, Montreal, Quebec, H3A 2R7
Opening Hours: Monday-Friday, 9:00am – 5:00pm
Contact information: 514-398-6009 and firstname.lastname@example.org
OSD provides academic support for differently-abled students at McGill University. This includes students who have documented disabilities, mental health issues, chronic health conditions, or other impairments which may be temporary, permanent, or episodic. By booking an appointment with a McGill Services Advisor, you can discuss your barriers and solutions that can be made to support you. For more information on booking appointments, visit their website.
International Students Services
Exact Address: Brown Building, 3600 McTavish Street, Suite 5100 (East Wing), Montreal, Quebec H3A 0G3
Contact information: 514-398-4349 or email@example.com
ISS is a resource for any international or exchange students. It offers a support network, and provides academic and non-academic support. They offer help with immigration services, health insurance help, a buddy program (where you get matched with an older international student), as well as webinars/workshops, cultural and social events. For more information about their services, visit their website.
Exact Address: 680 Sherbrooke Street W, room 150, Montreal, Quebec. H3A 0B8.
Contact information: (514) 398-8500 and firstname.lastname@example.org
SACOMSS is a student-run organization committed to supporting survivors of sexual assault. They offer Drop-in and Line (DIAL – non-judgemental and confidential sexual assault helpline and drop-in service), Support groups, advocacy, and outreach. If you have experienced sexual violence of any sort, you can contact SACOMSS for support. For more information, visit their website.
Exact address: 550 Sherbrooke O. Suite 585 (West Tower elevators 1-11), Montreal, Quebec H3A 1E3
Contact information: 514-398-3954 and email@example.com
O-SVRSE is the McGill run organization. It provides confidential, non-judgemental, non-directional support. It provides support for members of the McGill community who have been impacted by sexual harassment or assault, gender-based violence, cyberviolence, etc. which has happened both on and off-campus. Services are offered in both English and French. For more information, visit their website.
Peer Support Center
Exact Address: 3471 Peel St Montreal (2nd floor of SSMU building), QC H3A 0E7
Contact information: firstname.lastname@example.org and 514-398-3782
The Peer Support Center is a student-run confidential and non-judgmental service. They have drop-in sessions where students can come and talk confidentially with other well-trained volunteers. The volunteers or supporters are there to talk with you and help you go through whatever is happening. To make an appointment you can either call or make an appointment here. For more information about their services, check out their website.
McGill Students Nightline & Chatline
Telephone Access: 514-398-6242
Chatline Access: https://nightline.ssmu.ca/chatline
McGill Students’ Nightline is a confidential, anonymous, and non-judgmental listening service run by McGill students, operating from 6:00pmEST – 3:00amEST, 7 days a week during the Academic year. It is a student-run organization that can provide active listening services. You can call or chat in and talk about anything and the students are there to listen. This is a really good service for students to call and talk about anything while remaining confidential. For more information about their services, visit their website.
Opening Hours: Thursday, Friday and Saturday nights from 11:00pmEST to 3:00amEST.
Contact information: email@example.com or send a message on Facebook for the fastest response – https://www.facebook.com/McGillSSMUDriveSafe/
Drive Safe is a student-run volunteer organization, which is a late-night on-call option to safely take you home from being out around the city. Call 514-398-8040 and they will try to dispatch a van to your location, if possible, and drive you home! Check out their website, for more information.
Opening hours: Sunday – Thursday: 9 pm to 12 am; Friday – Saturday: 9 pm to 3 am
Walksafe is a student-run volunteer organization, where volunteers will walk with you from point A to B. Call 514-398-2498 and 2 volunteers will be dispatched to your location. Walk Safe is a first-come-first-serve basis and cannot be booked in advance. Visit their website for more information.
First People’s House
Exact address: 3505 Peel Street, Montreal, Quebec H3A 1W7
Contact information: 514-398-3217
The First People’s House at McGill provides a center of community for Indigenous students pursuing their post-secondary education at McGill. They provide cultural support, academic support, and campus support for students through programming and activities. Welcome are all Indigenous students including Métis, the Inuit, & First Nations (both “status” & “non-status”), Maori and Aborigines. For more information, visit their website.
McGill Domestic Violence Clinic
Exact Address: Wilson Hall, 3506 University Street, Montreal, Quebec H3A 2A7
Contact information: 514-398-2686
The McGill Domestic Violence Clinic trains graduate students from the who have studied Social work, Counselling, and psychology, to provide services and counselling on all issues relating to violence in intimate relations. Visit their website for more information.
McGill Students’ Nightline
- 514-398-6246 or chatline on the website (nightline.ssmu.ca)
- Mon – Sun 6pm-3am
- Closed during summer and winter break
Gendered and Sexual Violence Policy
- SMMU resource that offers both alternative resolution and investigation process
Provides an intersectional and survivor-centric approach to sexual harrasment, gendered violence, and sexual violence within the SSMU community and applied to the SSMU context.
Office of Mediating and Reporting
- If you want to file a report, book consultation with OMR first
- Complete webform to submit preliminary info
- Book virtual or phone 30-45 min consultation on the website
- Book in-person consultation by emailing firstname.lastname@example.org
The place and procedure to file a formal report of discrimination, harassment, or sexual violence.
Local Wellness Advisors
- Call 514-398-6017 for appointment
- Mon – Fri 10am-3pm, phone lines closed for lunch 12pm-1:30pm
- All services by appointment – no drop-in
- Brown Student Services Building, 1070 Dr Penfield, 3rd floor
LWAS are trained mental health clinicians within faculties and services to orientate and connect students to appropriate support resources (on or off campus)
Eating Disorder Centre of SSMU
- edrsc.ssmu.ca <- To access services
- ssmu.ca/virtual-support-groups/ <- Zoom Drop Ins (Sundays 10am-12pm)
Aims to create a safe space for students at McGill to learn more and seek support regarding disordered eating, body image issues, and eating disorders. Provides two primary support services – the virtual support groups and a virtual message platform. Both services are confidential, non judgemental, and do not require a diagnosis
Involvement Restriction Policy (IRP)
- Can submit complaint on aus website or email email@example.com
The Involvement Restriction Policy is a shared framework across all Undergraduate Societies for students to report and gain protection from inappropriate behavior by their peers at student-run events and spaces
Red Frogs has an incredible group of volunteers that you will encounter throughout your time at McGill. At events, they are usually running chill zones, equipped with water and granola bars. They recognize the dominant drinking culture among young people and act as support during events. While promoting alcohol-free activities, they also encourage positive peer pressure at events and safe partying practices. For more information about them, visit their website.
The Montreal Sexual Assault Center
Contact information: Access through by calling the provincial phoneline: In Quebec Call 1 888 933-9007; In Montreal, call 514 933-9007, or visit here.
The Montreal Sexual Assault Center operates 24/7 for people who have experienced sexual assault, sexual abuse or incest. They offer medical and legal aide (must be 18+), clinical follow-ups (must be 18+) and bilingual listening, support and referrals through a phone line. Their services are offered in both French and English. For more information about their services, visit their website.
Contact information: firstname.lastname@example.org and email@example.com, or visit their Facebook page.
GRIP’s mission is to reduce the harm associated with drug use and aim to prevent problematic use. They are a non-judgemental service that takes a harm reduction approach by providing education on substance use. They focus on education so that individuals who chose to use substances can be safe and they are encouraged to ask for help when they need it. Their services are offered in both French and English. Feel free to contact them if you have any questions regarding substance use, and they can help provide you with the information you need. For more information about their services, visit their website.
Tripsit.me is a website run by GRIP which is an organization that educates young people about the consumption of drugs and alcohol. Taking a harm reduction approach, this site lets people see the effects of mixing drugs and alcohol and prescription medication. They also provide information about what to do when having a bad trip, panic attacks, overdose and more. Visit their website for more information.
Opening hours: 24/7 service.
Contact information: 514 935-1101
Tel-Aide is a telephone listening service that is bilingual, free, anonymous and confidential. Services accessible to anyone suffering from loneliness, stress, emotional distress, sadness, anger, or just simply to talk to someone without judgement. This is a volunteer-based organization. For more information about their services, visit their website.
Exact Address: 1575 Atataken (formerly Amherst), Montreal, QC H2L 3L4.
Opening hours: Public hours is Thursday from 1-6pm.
Contact information: 514-989-0001 and firstname.lastname@example.org (general inquiry)
Project 10 promotes the personal, social, sexual, and mental well being of the LGBTQIA2+ community. They aim at using a harm reduction approach in their services to empower youth. They offer online “hangout” spaces, active listening sessions for individuals and groups, accompaniment services, and find health professionals that are willing to work with Tans people. They also offer an anonymous and confidential helpline for questions and support. To access information about booking active listening services, accompaniment or more information about Trans health you can email: email@example.com or message Julien on Facebook.
To access the phone line call: 514-989-4585, from Tuesday 12-6pm, and Thursday between 1 and 6 pm.
For more information about the services they offer, visit their website.
TRACOM Crisis Center
Contact information: 514-483-303 or click here.
Tracom is a non-profit organization, based in Montreal, made up of qualified crisis intervention workers available 24/7 to take a call. It is free and confidential. They offer crisis support for someone in distress, anxiety, feelings of confusion and suicidal ideas. Services are offered in French and English. For more information about their services, visit their website.
Kids Help Phone
Canada’s national 24/7 support service, operating in both French and English, offering professional counselling, information and referrals, which is volunteer-led, for young people.
Services: By visiting the website there are lots of nation-wide and regional resources to explore. For more information about their services, visit their website.
Connect the service to talk to a professional counsellor through…
Keep.meSafe is a mental health counselling service that specializes in student mental health support and gives access to in-person counselling appointments, 24/7 counselling through phone and chat lines, and mental health care in over 60 languages. Counselling is provided with fully licenced physicians. For more information visit this link on the SSMU website.
- Download the MySPP app, available to all mobile devices through the app store.
- Set up a profile on the “Profile” tab. Required to access the Keep.meSafe services.
- Starts accessing the services.
- Start a phone call or chat conversation through their respective buttons on the top right-hand corner, or access the “contact” tab at the bottom.
- If you are outside of Canada, to avoid international phone charges, you can start a chat message, indicate that you are international and request a call-back from the next available counsellor.
Available through the MySPP app, or you can call
1.844.451.9700 (Within Canada and the U.S.A)
1.416.380.6578 (For students abroad)
Opening hours: hours of operation depends on the time zone you’re in, visit the FAQ page on their website to see when you are guaranteed to get a hold of an operator.
Contact information: US: 877-330-6366 or Canada: 877-330-6366
Trans Lifeline is an organization run by Trans people, which connects Trans people to a community, offer support and resources. This is the only service where all operators are trans-identifying people. They run a hotline that Trans people can call to get support. For more information about this service, visit their website.
Crisis Service Canada
- Phone: 1-833-456-4566 (available 24/7)
- Text: 45645 (betweek 4:00pmEST and 12:00amEST)
Crisis Service Canada is that national line to contact when dealing with existing distress, crisis and suicide prevention. Their goal is to provide support for anyone who is affected by suicide in a caring and non-intrusive way. Through calling, texting or using their chatline, you can get support for am CSC member. This service is available in both French and English. For more information, visit their website.
BetterHelp is a resource that offers access to licensed, trained and experienced professionals such as psychologists, social workers, marriage and family therapists, and professional counsellors. Their mission is to make professional counselling accessible, and affordable. It is one of the world’s largest online counselling site and offers a variety of different services. For more information, please visit their website.